Terms of Service
Last updated: 19/04/25
These Terms of Service ("Terms") govern your access to and use of the services, website, and content provided by Chunking Chinese, referred to hereafter as “we,” “us,” or “our.” By accessing or using our website and services, you agree to be bound by these Terms, as well as our Privacy Policy and any other applicable policies. If you do not agree to these Terms, you may not use our website or services.
1. Acceptance of Terms
By visiting, browsing, or using our website, purchasing products, or engaging in services offered by Chunking Chinese, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with these Terms, you must immediately stop using the website and any services we offer.
We reserve the right to update, change, or modify these Terms at any time. Any such changes will be posted on this page, and the updated Terms will be effective immediately upon posting. We encourage you to review these Terms periodically.
2. Personal Data and GDPR Compliance
We are committed to protecting your privacy and personal data in accordance with the General Data Protection Regulation (GDPR). By using our website and services, you consent to the collection, use, and processing of your personal data as described in our Privacy Policy.
What Data We Collect:
Personal Information: When you make a purchase, register for an account, or interact with us, we may collect personal details such as your name, email address, phone number, billing and shipping address, payment details, and order history.
Usage Information: We may collect information on how you interact with our website, such as your IP address, browser type, device information, and browsing activity.
How We Use Your Data:
To process transactions and fulfill orders.
To improve our services, website functionality, and user experience.
To send promotional emails, newsletters, or offers with your consent.
To provide customer service and support.
Legal Basis for Processing:
Consent: You provide explicit consent when you register, make purchases, or subscribe to our communications.
Contractual Necessity: We process your data to fulfill orders, deliver services, and process payments.
Legitimate Interests: We use data for purposes such as marketing, improving our website, and customer service.
Your Rights:
Under the GDPR, you have the right to:
Access the personal data we hold about you.
Correct or update any incorrect or incomplete data.
Request the deletion of your personal data.
Restrict or object to certain types of processing.
Withdraw consent for data processing at any time.
Lodge a complaint with a supervisory authority.
For more details on how we handle your data, please refer to our Privacy Policy.
3. User Responsibilities
You agree to:
Provide accurate, current, and complete information when creating an account or making a purchase.
Maintain the confidentiality of your account and password.
Immediately notify us of any unauthorized use of your account or any security breach.
You are responsible for all activity on your account, including any unauthorized use.
4. Account Creation and Security
To access certain features of our website, you may be required to create an account. You agree to provide accurate and complete information during registration and maintain the security of your login credentials. You are responsible for keeping your password confidential and ensuring that your account is not accessed by unauthorized individuals.
If you believe that your account has been compromised, you agree to notify us immediately.
5. Products and Services
We offer a variety of products and services via our website. We reserve the right to modify or discontinue any product, service, or feature at any time without notice. Prices for products and services may change without notice, and we will not be liable for any modifications or discontinuations.
Product Availability:
Our products and services are subject to availability. We reserve the right to limit quantities, refuse service, or cancel orders at our sole discretion.
Pricing:
All prices listed on the website are in US Dollars, unless otherwise stated.
Prices may be subject to taxes, shipping, and handling fees.
6. Order Processing and Payment
By placing an order through our website, you agree to pay the applicable price for the products or services you order, as well as any taxes and shipping fees.
You may be required to provide payment information such as credit card details to complete your purchase. We use third-party payment processors to handle payment transactions, and we do not store your payment details directly.
7. Refund and Cancellation Policy
Our refund and cancellation policy may vary based on the products or services purchased. Please refer to the specific terms provided during the checkout process or in your purchase agreement.
Generally:
If you wish to cancel an order or request a refund, please contact us immediately. Refunds are subject to approval and may depend on the product or service purchased.
Digital products or services may not be refundable.
8. Intellectual Property
All content on our website, including text, images, graphics, logos, and videos, is the property of Chunking Chinese and is protected by copyright and other intellectual property laws. You may not use, copy, modify, or distribute any content from our website without prior written consent from us.
9. Prohibited Uses
You agree not to:
Use our website or services for any unlawful or prohibited purposes.
Attempt to gain unauthorized access to our website or server, or interfere with our website’s functionality.
Engage in any activity that could harm our reputation or disrupt the services we provide.
10. Third-Party Links
Our website may contain links to third-party websites or services. We do not control, endorse, or assume responsibility for the content, privacy policies, or practices of any third-party websites. We encourage you to review the privacy policies of these third-party sites before engaging with them.
11. Limitation of Liability
To the fullest extent permitted by applicable law, Chunking Chinese will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services, including loss of profits, data, or business opportunities.
Our liability to you is limited to the amount you paid for the product or service in question.
12. Indemnification
You agree to indemnify, defend, and hold harmless Chunking Chinese, its affiliates, employees, agents, and contractors from any claims, damages, losses, liabilities, and expenses arising out of or related to your use of our website or services, or any violation of these Terms.
13. Termination
We reserve the right to suspend or terminate your access to our website and services at any time if we believe you have violated these Terms. Upon termination, your right to use our website and services will immediately cease.
14. Governing Law
These Terms will be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles.
15. Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be deemed severable from the rest of these Terms and will not affect the validity and enforceability of the remaining provisions.
16. Entire Agreement
These Terms constitute the entire agreement between you and Chunking Chinese regarding your use of our website and services, superseding any prior agreements or understandings.
17. Changes to Terms
We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page, and the updated Terms will be effective immediately upon posting. Please check this page periodically for updates.
18. Contact Information
If you have any questions about these Terms of Service, please contact us at:
Chunking Chinese
Email: [email protected]
Address: Chunking Chinese, 124 City Road, London, EC1V 2NX
Privacy Policy:chunkingchinese.com/pages/privacy