Privacy Policy
Effective Date:19/04/2025
Last Updated: 19/04/2025
At Chunking Chinese, we are committed to protecting your personal data and your privacy rights. This Privacy Policy explains how we collect, use, store, and disclose your information in accordance with the UK General Data Protection Regulation (UK GDPR).
We operate our online courses and digital content through Thinkific, and we use Gumroad for digital product delivery and email marketing.
1. What Information Do We Collect and How Do We Use It?
When you interact with our site (e.g. sign up for a course, make a purchase, or subscribe to updates), we may collect the following types of information:
🔹 Personal Information
Name
Email address
Payment information (processed by third parties)
Optional info you choose to share (e.g., feedback, course preferences)
🔹 Technical Data
Device type and OS
IP address
Browser type
Location (approximate, via IP)
We use this information to:
Deliver products/services you purchase
Improve our course and website experience
Send transactional or account-related emails
With your permission, send marketing updates and promotions
2. Email Marketing
We use Gumroad to manage email communications. You will only receive marketing emails if you opt in during checkout or subscription.
If you download a free product and opt in to receive emails during checkout, you will be added to our newsletter list. You can unsubscribe at any time using the link in our emails or by contacting us at [email protected].
3. Legal Basis for Processing
We collect and process personal data only when we have a lawful basis, such as:
| Purpose | Lawful Basis |
|---|---|
| Course delivery and account setup | Contractual necessity |
| Payment processing | Contractual necessity |
| Customer support | Legitimate interest |
| Marketing emails | Consent |
| Website analytics | Legitimate interest (anonymous only) |
| Legal compliance | Legal obligation |
4. Consent & Your Rights
By submitting your information, you give us permission to use it for the stated purposes. If we request personal information for secondary reasons (like newsletters), we will ask you for explicit consent.
You may withdraw your consent at any time by emailing us at [email protected].
Under GDPR, you have the right to:
Access your data
Correct or update data
Request deletion (“right to be forgotten”)
Restrict or object to processing
Data portability
Lodge a complaint with the ICO (Information Commissioner’s Office)
5. Payment Processing
All payments are securely handled by Stripe, PayPal, or Gumroad. We do not store your credit card information.
These providers comply with PCI-DSS (Payment Card Industry Data Security Standard) requirements.
6. Third-Party Services
We only share your data with trusted third-party services necessary for the delivery of our products. These include:
Thinkific (course hosting)
Gumroad (product checkout, email delivery)
Payment gateways (Stripe, PayPal)
Mandarin Mosaic (email address for access to course content)
Optional analytics tools (if enabled)
Each third party has its own privacy policy. We recommend reviewing their policies to understand how they handle your data.
7. Data Transfers
Some of our service providers are based outside the UK or EU. Where this is the case, we ensure your data is protected through appropriate safeguards, such as standard contractual clauses or equivalent adequacy decisions.
8. Data Security
We use encryption (e.g., SSL, AES-256) and industry-standard protections to keep your data secure. While no method of transmission is 100% secure, we follow best practices to protect your personal data.
9. Cookies
We use only essential cookies required for website functionality (e.g., logging in, session management). We do not use cookies for tracking or advertising purposes.
If we introduce analytics or tracking in the future, we will request consent via a cookie banner.
You can control cookie settings in your browser.
10. Age of Consent
By using this site, you confirm that you are at least the age of majority in your country of residence, or have given permission for any minor dependents to use this site.
11. Changes to This Policy
We reserve the right to modify this policy at any time. Changes take effect immediately upon posting. If the changes are material, we will notify you by email or by a notice on our website.
12. Contact Information
To access, correct, or delete your personal information, or for any privacy-related concerns, contact:
Will Hart
📧 Email: [email protected]
📍 Address: Chunking Chinese, 124 City Road, London, EC1V 2NX
💼 ICO Registration Number: ZB890628